Refund & Return Policy

Your satisfaction is important to us.

Due to the nature of herbal and healthcare products, we do not accept returns for opened, used, or partially consumed items.

You may request a replacement or refund only if:

• You received a damaged product.
• You received the wrong item.
• The product was defective upon delivery.

To request a replacement or refund:

• Contact us within 48 hours of receiving your order.
• Provide your order number and clear photos of the product.

Approved refunds will be processed to the original payment method within 5–7 business days.

Refunds will not be issued for:

• Change of mind
• Opened or used products
• Incorrect address provided by the customer
• Delivery delays caused by courier services or natural events